Introduction This article will explain why your order may be placed on hold or rejected and what actions you can take to proceed with your order.   Requirements for Mobile Held Order Incorrect DOB/Account Number: If you have entered incorrect... Read More

Introduction This article provides a step-by-step guide on how to add a mobile service to an existing account. By following these simple steps, customers can easily add a mobile service to their existing account without any hassle.   How to Add a... Read More

How do I purchase hardware through My Account? 1. On your My Account page, select My Account > Shop   2. Select the hardware you wish to add then click View Cart when you are ready to check out.   3. Enter your email and click Proceed to... Read More

All SpinTel mobile plans are compatible with eSIM. If you’d like to use one instead of a physical SIM, please make sure your device supports eSIM before placing an order. For new accounts, please prepare a valid ID. Steps to order an eSIM: 1.... Read More

Q: What is the new WhistleOut mobile deal? The WhistleOut exclusive mobile deal gives new sign-ups access to the plan at $25/month for the first 6 months, then $35/month ongoing. The plan includes 100GB of data per month, capped once the limit is... Read More

At SpinTel, we understand that some customers may already have their own 4G or 5G modem and would prefer to use it when signing up for our wireless or mobile broadband services. If you're wondering whether your existing modem can be used with... Read More

Can I Get a Discount for Bundling NBN with My Mobile Plan? Yes—depending on your situation, a bundle discount may apply! If you’re planning to order a new NBN service along with a new mobile plan, there’s no need to contact us&mdash... Read More

If you have requested a specific date for your NBN connection, here’s what you need to know to manage your expectations and ensure a smooth setup: 1. Service Class and Infrastructure The date on which your NBN service is connected depends on... Read More

Introducing SpinTel Ultra WiFi 5G Home Internet Modem Key Features 5G Home Modem / Router Connectivity options including Wi-Fi 6 AX6000 Dual 2.5GB Ethernet ports & USB Type C port Both LCD & Web-based menus for configuration and device... Read More

If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More