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Configuring Billion Modem for SpinTel NBN

How do you know if your Billion modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

How to Enable or Disable Voicemail for Your Home Phone Service

You can easily manage your voicemail settings through My Account. Just follow these steps: 1. Go to spintel.net.au. 2. Click on Customers, then select My Account and log in.   3. Once logged in, click Manage Service for the home phone service... Read More

White Pages Listing

How do I request to add/remove my number from the White Pages directory? An unlisted number (or ’silent line’) provides you with a way to increase your privacy. This means that if you have a silent number, your number won’t be... Read More

Enable/Disable Call Forward on your Home Phone

How to Enable Call forward on your Home Phone: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, the dashboard displays the summary of your services and their usage. Click Manage... Read More

Manage your Home Phone

Your phone service allows you to make calls using your nbn internet service just like the old copper lines. Manage your usage and keep your phone features working for your needs.   Checking your Usage 1. Login to My Account.   2. Once logged in,... Read More

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