When to Connect Directly You may want to connect to your computer directly to the modem if: your modem is online but you cannot connect via Wi-Fi when performing a speed test, to ensure the most reliable results and simplify the process of... Read More

Parental Controls allow you to set up unique restrictions on internet access for each member of your family. You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the... Read More

Introduction Port forwarding allows external devices to access services on your home network, such as gaming servers, security cameras, or remote desktop connections. To configure port forwarding on a TP-Link modem, you’ll need some specific... Read More

How do you know if your Linksys modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

How do you know if your TP-Link modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

How do you know if your D-Link modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

All SpinTel-supplied equipment comes pre-configured for our NBN service, so you’ll only need to follow this guide to install your TP-Link VX230V modem. In this article, you will also learn how to log in to your TP Link VX230v modem and modify... Read More

Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running.   Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More

How do you know if your ZTE modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

Before using the service, new customers need to activate their SIM card online. This can be done through our activation page or by scanning the QR code at the bottom of the letter we sent. Watch the video below for a step-by-step guide on setting up... Read More