Parental Controls allow you to set up unique restrictions on internet access for each member of your family. You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the... Read More
Why is my internet not working despite being connected? There are a lot of reasons why your device may show a “No internet connection” error despite being connected to Wi-Fi. Best to check if this happens to other devices too, otherwise, check... Read More
For the SpinTel Internet connection, you must manually configure the Access Point Name (APN) settings on your NETGEAR AC810. Follow these instructions to manually configure APN settings. Press and release the Power button to restart your... Read More
Your mobile should automatically acquire the APN settings required upon activation, but if you need to manually adjust the internet settings this guide will show you how. I have an iPhone, how do I setup mobile internet? 1. Tap Settings >... Read More
Introducing SpinTel Ultra WiFi 5G Home Internet Modem Key Features 5G Home Modem / Router Connectivity options including Wi-Fi 6 AX6000 Dual 2.5GB Ethernet ports & USB Type C port Both LCD & Web-based menus for configuration and device... Read More
What is NBN HFC Service? Hybrid Fibre Coaxial (HFC) is a type of nbn™ technology. This is basically the same technology that is used to deliver cable TV subscriptions, such as Foxtel. First time using an HFC connection? You may need to contact... Read More
Slow speed If you’re connecting your modem for the first time, you may experience poor speeds within the first 24 hours while the firmware is updating. If you’re still experiencing poor speeds after 24 hours, despite the 5G signal being... Read More
Please check first on our network status page for any outage in your area. You can click on the links below to check your area for outages. - SpinTel Network Status - nbn Network Outages Once you have confirmed that there are no outages, you... Read More
NOTE: If this is the first time you are trying to use the connection, please contact us by clicking the chat icon below or call 1300 303 375 to verify that your NBN service has been activated. Here are the few things we have to check before... Read More
NOTE: If this is the first time you are trying to use the connection, please contact us by clicking the chat icon below or call us on 1300 303 375 to verify that your NBN service has been activated. Here are the few things we have to check before... Read More
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