How do you know if your ZTE modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running.   Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More

Introduction If you’re a SpinTel customer looking for your NBN login and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which does... Read More

Click a question below to fast-forward to a section. What happens after I submit my order? When can I use the order tracker? How long will it take to complete my order? How will you keep me updated on the progress of my order? What if there... Read More

Step 1. Search for the Control Panel on your device and click on it.   Step 2. Click on Mail Step 3. Click on Email Accounts   Step 4. Click on New   Step 5. Select Manual Setup and click Next   Step 6. Click POP or IMAP and click Next  ... Read More

Note: Windows Mail is no longer supported by Microsoft, hence it is best to use the newer applications. Open Windows Mail and select Tools, then click on Accounts. 2. Click on Add.   3. Choose E-mail Account and click on Next.   4. Enter... Read More

Note: When the SIM card is inserted correctly, the necessary settings will automatically configure and establish a connection. Otherwise, check if it is inserted correctly, or you can try to set up the APN settings manually.   1. With your device... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Different modem manufacturers may use different titles for the below. Please check with us... Read More

Important: Your modem or router must be fibre-ready for use with the type of nbn technology at your address. If unsure, please check the technical specifications in the manual, on the manufacturer’s website or by calling the modem manufacturer... Read More

How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More