Click a question below to fast-forward to a section. What happens after I submit my order? When can I use the order tracker? How long will it take to complete my order? How will you keep me updated on the progress of my order? What if there... Read More

Step 1. Search for the Control Panel on your device and click on it.   Step 2. Click on Mail Step 3. Click on Email Accounts   Step 4. Click on New   Step 5. Select Manual Setup and click Next   Step 6. Click POP or IMAP and click Next  ... Read More

Note: Windows Mail is no longer supported by Microsoft, hence it is best to use the newer applications. Open Windows Mail and select Tools, then click on Accounts. 2. Click on Add.   3. Choose E-mail Account and click on Next.   4. Enter... Read More

How do you know if your Sagemcomm modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

How do you know if your ZTE modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

Note: You need to know the IP address of the device you want to forward the ports to and follow the steps below. For BYO modem, please refer to your manufacturer’s manual. 1. To access modem interface, please make sure your device is connected... Read More

1. Connect your nbn™ connection box to the main telephone socket using a gray telephone cable.   2. Connect the black power cord to the black port on the nbn™ box and the other end to the power outlet. 3. Use the Ethernet cable, usually blue... Read More

  1. Using your gray telephone cord, connect the main telephone socket to the DSL port on the modem.   2. Connect the black power cord to the black port on the modem and the other end to the power outlet.   3. You can then connect your devices... Read More

  A mesh network is a network in which devices -- or nodes -- are linked together, branching off other devices or nodes. These networks are set up to efficiently route data between devices and clients. A mesh network will contain a group of devices... Read More

When to Connect Directly You may want to connect to your computer directly to the modem if: your modem is online but you cannot connect via Wi-Fi when performing a speed test, to ensure the most reliable results and simplify the process of... Read More