Parental Controls allow you to set up unique restrictions on internet access for each member of your family. You can block inappropriate content, set daily limits for the total time spent online, and restrict internet access to certain times of the... Read More

Before using the service, new customers need to activate their SIM card online. This can be done through our activation page or by scanning the QR code at the bottom of the letter we sent. Watch the video below for a step-by-step guide on setting up... Read More

This guide will walk you through running a ping test and traceroute using PingPlotter 5 Free, a third-party application available on Windows, macOS, and iOS. If you’re using an Android device, you’ll need to run these tests on a desktop... Read More

When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More

THINGS TO CHECK Internet Connection (Wi-Fi or mobile data) Compatible Device For iPhone 14 models designed exclusively for eSIM use, activation can be performed without a Wi-Fi network) Activated mobile plan for your eSIM Updated iOS... Read More

Explore our detailed guide on common eSIM installation errors and issues, complete with effective solutions to resolve them. Explore the details below. QR Code not showing If the QR code isn’t visible or doesn’t download... Read More

An eSIM is exactly what it sounds like: an electronic or embedded SIM. There are no physical SIM cards involved, and no physical swapping over is required. Instead of a physical card, SIM technology is built right into your phone. You can download a... Read More