SpinTel sends usage warnings to customers on shaped and excess plans throughout their month.   Usage Warnings and Alerts For users on cap plans, we will notify you at 50%, 85% and 100% of your limit. Usage may take up to 48 hours to process,... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

We're happy to announce the first release of our mobile app.   In our app, you can: Monitor your current service usage Receive important alerts about your account or services Quickly access the full features of My Account Chat online... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What You Need To... Read More

Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here.​   For Android (Samsung Galaxy S7) Go to Settings and click on Data Usage 2. Click on Mobile... Read More

SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

Sick of receiving so many usage notifications? You can disable them by following these steps: 1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3.  Once logged in, select the relevant service on the... Read More

For Mobile, Capped means once you reach the data allowance amount, we will automatically suspend your data unless you wish to buy data block. ​Uncapped means once you reach the data allowance amount, we will automatically add 1GB data ($10), a... Read More

Safe and quick: bill payments have never been easier. Keep an eye on your allocated monthly data by tracking your service usage. Need more time to pay your bill? Easily request a payment extension.  Chewed through your monthly data allowance... Read More

For New Customers Upon activation of your service, we will issue your first bill, which will include a pro-rata service charge covering the period from activation until the end of that billing cycle, as well as any applicable hardware or connection... Read More