We're happy to announce the first release of our mobile app. In our app, you can: Monitor your current service usage Receive important alerts about your account or services Quickly access the full features of My Account Chat online... Read More
Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how: For Android Phones 1. Head into your... Read More
Before anything else, make sure to align the usage cycle with your SpinTel billing cycle to capture actual usage within the period. See steps here. For Android (Samsung Galaxy S7) Go to Settings and click on Data Usage 2. Click on Mobile... Read More
Note: Before you proceed, please check on our network status page if there’s any outage reported in your area that may cause your service difficulty. For new customers, you need to activate the SIM card online first by visiting our... Read More
To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More
What is Missed Call Service? The ’Missed Call Service’ is an alternative to voicemail that sends you an MMS (multimedia message) with an audio recording of the caller’s message, whenever you’re unable to answer your mobile. ... Read More
Mobile outages can be frustrating, especially when you rely on your phone for work or staying in touch with friends and family. While some outages are planned and announced in advance, others are unplanned and can happen unexpectedly. Step 1: Check... Read More
SpinTel is one of Australia’s leading service providers and we’ve received multiple awards, thanks to our innovative products, high-quality customer service and extensive nationwide coverage.SpinTel’s Mobile Plans have no lock... Read More
A common cause of an unsuccessful mobile phone number transfer is entering incorrect account details during the activation process, meaning they don’t match those registered with your old provider. Start by contacting your old provider to... Read More
Managing your mobile service features, such as calls, SMS, or voicemail, is quick and easy through My Account. You can enable or disable specific features to suit your preferences. Important Note: Disabling a mobile service feature will restrict its... Read More
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