Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem  SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More

We recommend placing the SpinTel 5G Wireless Modem as close as possible to a window, with few obstructions. Depending on your location, you may receive a stronger signal in certain parts of your home.   In this article, we’ll provide tips for... Read More

Introducing SpinTel Ultra WiFi 5G Home Internet Modem Key Features 5G Home Modem / Router Connectivity options including Wi-Fi 6 AX6000 Dual 2.5GB Ethernet ports & USB Type C port Both LCD & Web-based menus for configuration and device... Read More

In this article, we’ll take you through some common 5G Wireless Broadband troubleshooting scenarios. We’ve included steps for improving the strength of your signal, not being able to connect and tips to get you back online.   I have no... Read More

Slow speed If you’re connecting your modem for the first time, you may experience poor speeds within the first 24 hours while the firmware is updating. If you’re still experiencing poor speeds after 24 hours, despite the 5G signal being... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

Can I rent a modem from SpinTel? Rental modems are only available for Wireless Home Internet services.   Are the rental modems new? Modems provided for rental may be either new or refurbished.   How much is the Wireless Broadband modem... Read More

When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More

What is FTTP? Fibre to the Premises (FTTP) is a type of nbn™ connection that uses an optic fibre line that runs to an nbn™ network device (box) that will be installed inside your premise.   Does FTTP need a connection box? For FTTP connection... Read More

All SpinTel-supplied equipment comes pre-configured for our NBN service, so you’ll only need to follow this guide to install your TP-Link VX230V modem. In this article, you will also learn how to log in to your TP Link VX230v modem and modify... Read More