Bringing a modem from another internet provider Most of the time, you’ll be able to use the modem from your previous provider. Otherwise, we’d recommend checking with your previous provider for your new SpinTel NBN connection. The modem... Read More

How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

How do you know if your Sagemcomm modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

How do you know if your TP-Link modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

How do you know if your Netcomm modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

These are the settings that you need to set up your Home Phone service using your own modem. The setup on each device varies so some items might not be applicable. If you’re using a SpinTel provided modem you won’t need to configure the... Read More

To get connected via your Netgear modem, you’ll need to log into your modem gateway. Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.   Logging into your modem To access modem... Read More

Do I need a phone line for my NBN to work? Previously with ADSL service, customers need to have a phone line so they can get an internet connection. With NBN, the internet is connected first and getting a phone service is optional.   Can I keep my... Read More

What is Fibre to the Curb? Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.   An nbn™ FTTC connection is... Read More

Home Wireless Broadband and Mobile Broadband are both powered by 4G mobile networks, but there are significant differences between them. Here are some things you need to know   Mobile Broadband Mobile Broadband allows you to quickly access the web... Read More