SpinTel mobile plans are available in both capped and uncapped options. With a capped plan, once you have used all your included monthly data, you will need to either purchase a Data Block or wait until your billing cycle renews on the 1st of the... Read More

Understanding Mobile Data Usage Your mobile plan includes a monthly data allowance that refreshes at the start of each billing cycle. You can monitor your usage through My Account to help avoid unexpected charges and ensure your plan meets your needs... Read More

Safe and quick: bill payments have never been easier. Keep an eye on your allocated monthly data by tracking your service usage. Need more time to pay your bill? Easily request a payment extension.  Chewed through your monthly data allowance... Read More

Make sure service has a signal bar. If not, please click here to rectify the issue. Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for... Read More

What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and... Read More

Usage Warnings and Alerts SpinTel helps you stay on top of your usage by sending timely alerts for shaped and excess data plans throughout your billing cycle.   Usage Notifications If you're on a capped plan, you will receive alerts when your... Read More

In today’s connected world, mobile hotspots are incredibly useful, allowing you to share your mobile data connection with other devices. Whether you need to connect your laptop, tablet, or a friend’s phone to the internet, turning your... Read More

Does SpinTel accept PayPal? Yes, SpinTel accepts PayPal for manual payments, including adding data blocks and other one-time transactions. Exciting news to our valued customers! SpinTel now accepts Pay-in-4 payments using PayPal.   What is Pay in 4?... Read More

Financial Hardship Request SpinTel’s Payment Assistance Policy aims to aid customers facing financial challenges, ensuring continued access to telecommunications services. Eligible customers can request assistance via various channels... Read More

Steps to Check Call History through the Modem Interface: 1. Access the Modem Configuration Page To access the modem interface, please make sure your device is connected to your modem through a wired or wireless connection. From your browser, type... Read More