Managing your mobile service features, such as calls, SMS, or voicemail, is quick and easy through My Account. You can enable or disable specific features to suit your preferences. Important Note: Disabling a mobile service feature will restrict its... Read More

Introduction This article provides a step-by-step guide on how to add a mobile service to an existing account. By following these simple steps, customers can easily add a mobile service to their existing account without any hassle.   How to Add a... Read More

1. Visit spintel.net.au 2. Login to My Account by selecting Customers and then My Account. 3. On the dashboard, click Manage service on the Mobile service you want to add a Data Block. 4. Scroll down to Service Management, then select Purchase a... Read More

To enable or disable your voicemail, follow these steps: 1. Visit spintel.net.au 2. Click Customers and select My Account to log in to your online account.   3. Once logged in, click Manage Service for the mobile service you want to update.   4.... Read More

What is call waiting/call holding? Call waiting is a feature on your mobile phone wherein you will be notified of incoming calls (through beep or series of tones) while in another call. This feature allows you to place the existing call on hold and... Read More

What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and... Read More

1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More

Premium number is a 1900 or 1902 number that has a ’tariff’ attached and you will be charged the amount set for this service. These tariffs can be ’timed’ (per minute), or they can be ’fixed’ (per call) We don... Read More

Can I Get a Discount for Bundling NBN with My Mobile Plan? Yes—depending on your situation, a bundle discount may apply! If you’re planning to order a new NBN service along with a new mobile plan, there’s no need to contact us&mdash... Read More

Important: Before Activation Ensure you have your SpinTel SIM with you. For eSIM users, you will receive an email with a QR code after activation. Follow the instructions below before installing your eSIM.   Steps on How to Activate Your SIM Card... Read More