For the SpinTel Internet connection, you must manually configure the Access Point Name (APN) settings on your NETGEAR AC810. Follow these instructions to manually configure APN settings.    Press and release the Power button to restart your... Read More

1. Make sure the service is still  active.   What to do if service has been: Suspended due to non payment: Please process manual payment via website, My Account or SpinTel IVR and update payment details to avoid issue in the future. Reboot the... Read More

Note: When the SIM card is inserted correctly, the necessary settings will automatically configure and establish a connection. Otherwise, check if it is inserted correctly, or you can try to set up the APN settings manually.   1. With your device... Read More

As of 28 October 2024, the 3G network in Australia has been shut down to make room for newer technologies like 4G and 5G. This change affects SpinTel customers with mobile devices that relied on 3G, as they are no longer supported. In this article,... Read More

Prior to making use of the service, new customers are required to activate their SIM card online through either our activation page or by scanning the QR code provided at the bottom of the letter we dispatched. Check out the video below on how to set... Read More

The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More

Note: Before you proceed, please check on our network status page if there’s any outage reported in your area that may cause your service difficulty.   For new customers, you need to activate the SIM card online first by visiting our... Read More

Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   For Netcomm NL1901 Login to modem gateway settings at http://192.168.20.1 and set it up under Advance Setup >... Read More

Before you proceed, please check on our network status page for any outage reported in your area. Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   Choose the... Read More

Before using the service, new customers need to activate their SIM card online. This can be done through our activation page or by scanning the QR code at the bottom of the letter we sent. Watch the video below for a step-by-step guide on setting up... Read More