Before using the service, new customers need to activate their SIM card online. This can be done through our activation page or by scanning the QR code at the bottom of the letter we sent. Watch the video below for a step-by-step guide on setting up... Read More

Can I rent a modem from SpinTel? Rental modems are only available for Wireless Home Internet services.   Are the rental modems new? Modems provided for rental may be either new or refurbished.   How much is the Wireless Broadband modem... Read More

Note: Before you proceed, please check on our network status page if there’s any outage reported in your area that may cause your service difficulty.   For new customers, you need to activate the SIM card online first by visiting our... Read More

Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   For Netcomm NL1901 Login to modem gateway settings at http://192.168.20.1 and set it up under Advance Setup >... Read More

Before you proceed, please check on our network status page for any outage reported in your area. Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   Choose the... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

  Form Factor Size: 95*95*190mm Features LTE Cat12 DL (4*4+2*2)@2CC+256QAM or 2*2@3CC+256QAM/UL 2CCFDD-LTE: 600Mbps(DL), 150Mbps(UL)TDD-LTE: 440Mbps(DL), 30Mbps(UL)DL 256QAM, UL 64QAM Band -LTE: B1/3/5/7/8/20/28/32/38/40/41 (B40... Read More

Is the Optus 5G Modem Router Compatible with 4G? Yes, the Optus 5G modem router supports both 5G and 4G networks. As you may know, SpinTel's wireless and mobile broadband services run on the Optus network. If you're considering SpinTel'... Read More

For the SpinTel Internet connection, you must manually configure the Access Point Name (APN) settings on your NETGEAR AC810. Follow these instructions to manually configure APN settings.    Press and release the Power button to restart your... Read More

Whilst 5G Wireless broadband service requires provisioning in order to work, 4G Wireless Broadband and Mobile Broadband can be used regardless of your location. You can bring it anywhere and will still work as long as the new place is covered by a 4G... Read More