1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More

An account holder can change a user’s level of authority from Basic User to Account Administrator, or vice versa.   An Account Moderator has the same rights as the account holder and must be at least 18 years old. They can: Add new services ... Read More

Introduction If you’re a SpinTel customer looking for your NBN username and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which... Read More

Note: When the SIM card is inserted correctly, the necessary settings will automatically configure and establish a connection. Otherwise, check if it is inserted correctly, or you can try to set up the APN settings manually.   1. With your device... Read More

The following settings are required to configure your email client to send and receive mail from SpinTel’s servers. Settings What you input Username: Your username is the part before "@spin.net.au" Password: Your email... Read More

How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More

1. Download and install the latest version of the program. 2. When a program starts, a message with a suggestion to buy a paid version appears. Click Continue as a Free user (at the bottom of the page). 3. Use the server, login and password details... Read More

Download PhonerLite here 1. Enter the following settings in the Setup Wizard: Proxy/Registrar: 203.23.236.96 Realm/Domain: 203.23.236.96 STUN: leave blank 2. User data: Username: Your SIP number (xxxxxx) Login: Your SIP number (xxxxxx)... Read More

1. Download MicroSIP here and install it. 2. Right mouse click on the "MicroSIP" icon, as shown below and select "Add account". 3. Enter the following settings and click "Save". SIP server: 203.23.236.96 User: (Your SIP number) Domain: 203.23.236... Read More