1. Visit spintel.net.au 2. Login to My Account by clicking on Customers and then My Account 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management... Read More

An account holder can change the level of authority from a Basic User to Account Administrator or from Account Administrator to a Basic User.   All Account Moderator’s must be over 18 years old and can: Add new services Transfer ownership... Read More

Introduction If you’re a SpinTel customer looking for your NBN username and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which... Read More

Note: When the SIM card is inserted correctly, the necessary settings will automatically configure and establish a connection. Otherwise, check if it is inserted correctly, or you can try to set up the APN settings manually.   1. With your device... Read More

The following settings are required to configure your email client to send and receive mail from SpinTel’s servers. Settings What you input Username: Your username is the part before "@spin.net.au" Password: Your email... Read More

How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More

When you reset your modem, any changes you’ve made to its settings, including the Wi-Fi network name and password, will revert to the factory defaults. The default Wi-Fi name (SSID) and password are typically printed on a sticker located on the... Read More

Some Internet Service Providers (ISPs) “lock” the VoIP features of their supplied modems. This means you can’t directly change the VoIP settings inside the modem’s interface. Good news: You can still enjoy VoIP calls by connecting... Read More

1. Connect your device to the modem. You can use Wi-Fi or one of the 3 LAN ports on the bottom of your modem.         2. Open a web browser and enter https://192.168.1.254 into the address bar. 3. Log in using the default username and the... Read More

Introduction Port forwarding allows external devices to access services on your home network, such as gaming servers, security cameras, or remote desktop connections. To configure port forwarding on a TP-Link modem, you’ll need some specific... Read More