Find Your Account Number in Different Ways Option 1: Through the My Account Portal You can view your account number by logging into the My Account portal. It will be displayed on the dashboard once you're logged in.   Forgotten your username... Read More

1. Visit spintel.net.au 2. Login to webmail by selecting Customers and then Webmail. 3. Enter your username and password then click on Login.  Important: When entering your Username, only include the part before the “@” symbol. Do not include... Read More

To access your voicemail from another Mobile Phone in Australia Dial 0411 000 321 If prompted: Enter your mailbox number, this is your mobile phone number (e.g 04XX XXX XXX) Enter your PIN (Note: If you have forgotten your voicemail password,... Read More

To enable or disable your voicemail, follow these steps: 1. Visit spintel.net.au 2. Click Customers and select My Account to log in to your online account.   3. Once logged in, click Manage Service for the mobile service you want to update.   4.... Read More

When we send your bill via email before the due date, it includes a secure download link so you can view and save your statement. Sometimes, other users find that this link no longer works when they try to open it. This article explains why that... Read More

You can easily manage your voicemail settings through My Account. Just follow these steps: 1. Go to spintel.net.au. 2. Click on Customers, then select My Account and log in.   3. Once logged in, click Manage Service for the home phone service... Read More

Step 1. Search for the Control Panel on your device and click on it.   Step 2. Click on Mail Step 3. Click on Email Accounts   Step 4. Click on New   Step 5. Select Manual Setup and click Next   Step 6. Click POP or IMAP and click Next  ... Read More

The following settings are required to configure your email client to send and receive mail from SpinTel’s servers. Settings What you input Username: Your username is the part before "@spin.net.au" Password: Your email... Read More

From your mobile handset dial * * 61 * 3 2 1 * * [Number of Seconds] # Note: The number of seconds must be in a multiple of 5 (e.g. 5, 10, 15, 20) with a maximum of 30 seconds.​ 2.  Once you click the dial button you will hear a confirmation... Read More

Make sure the SIM is the registered SpinTel SIM on your account. Make sure your phone is getting a signal.  Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account ... Read More