If you’ve elected to upgrade the nbn technology type at your premises, the following terms and conditions will apply; You agree to cooperate with the requests of nbn technician, which may include finding a suitable position in your home or... Read More

NBN is offering an upgrade from FTTN/FTTC to FTTP for faster, more reliable internet in select areas. It involves installing new equipment inside and outside your home, with appointments scheduled with NBN-approved technicians. Click here to learn... Read More

Changing service ownership is done in two parts by the existing owner and the new owner. Here are the necessary steps required from each party in the service ownership transfer process. Note: A $29 change of ownership fee will apply for this request.... Read More

All SpinTel mobile plans are compatible with eSIM. If you’d like to use one instead of a physical SIM, please make sure your device supports eSIM before placing an order. For new accounts, an upfront payment for the monthly plan you choose may... Read More

Whilst using your own SIM when traveling abroad can be useful, it can be expensive as well. Before you activate, here are some of our tips and alternatives to get you connected with your family and friends whilst abroad. What is International... Read More

Refer your family or friends to SpinTel and you will get a $5 recurring credit when they join NBN with you, or enjoy $1 for every mobile number they bring over to SpinTel while you’re on a mobile plan using your referral code. For every... Read More

This AUP defines some possible activities that SpinTel may consider to be a breach of the policy.   Mobile plans with unlimited calls or SMS’s must not be used for commercial use if the commercial use includes any of the following activities: ... Read More

Can I rent a modem from SpinTel? Rental modems are offered only for Wireless Home Broadband services.  The rental fees vary by service type: Mobile Broadband (MBB): Netgear AC800S – $10.00 per month 4G Home Wireless Broadband (HWBB): Huawei... Read More

SpinTel’s mobile plans are powered by Optus and offer high-speed data on your mobile. Learn what’s the available network in your area below.   Checking your coverage Simply visit the SpinTel Website and select Coverage, or you can also... Read More

International call rates vary by destination and may incur significant charges. Check the CIS to confirm whether your mobile plan includes international call credit.   Follow the steps below to enable international calling: 1. Visit spintel.net.au 2... Read More