How do I check my usages? If you want to check your usage, you can access this by logging into the My Account section on our website.   What is My Account, and what else can I do there? My Account is SpinTel’s online portal where you can:   ... Read More

Looking to switch from a physical SIM to an eSIM or get a new phone? You can easily request a SIM replacement through My Account. The steps below apply only when replacing the SIM for an active mobile service. If the service is inactive or the order... Read More

1. Visit spintel.net.au 2. Click My Account and log in with your username and password. 3. Select the mobile service (from the list on the dashboard if you have more than one) and click on Manage Service. 4. Scroll down to Service Management and... Read More

The Account Holder holds the responsibility and capability to manage the list of authorised users associated with the account. This includes the ability to add new users when necessary and to remove existing users if they are no longer connected with... Read More

Steps on how to enable or disable Home Phone voicemail through My Account You can easily manage your voicemail settings through My Account. Just follow these steps: 1. Go to spintel.net.au. 2. Click My Account and log in with your username and... Read More

Overview: Recent updates to the Nokia Fastmile 5G Gateway 3.2 have disabled the signal indicators, affecting users’ ability to view signal strength directly on the device. This guide provides instructions to verify signal strength via the modem... Read More

The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More

How to Enable Call Forwarding on Your Home Phone Through My Account 1. Visit spintel.net.au 2. Click My Account and log in with your username and password. 3. Once logged in, the dashboard displays the summary of your services and their usage.... Read More

Important Note: Updating firmware without fair knowledge on how it works might damage the modem, for safety, you may call Netcomm support or proceed at your own risk.   1. Login to modem Graphic User Interface. Type admin in the username and... Read More

Appearance The device has LED that changes its behaviour according to its working status and a WPS button, three RJ-45 Ethernet ports, a power port, and a RESET button.   Understanding the LED Status Status Indication Yellow The... Read More