What is an ACMA mobile Levy? The mobile number levy is annual charge imposed by the Australian Communications and Media Authority (ACMA) on all mobile phone, mobile fax and data numbers connected. An annual mobile number levy is applied and... Read More

If your bill is higher than expected, there are several common reasons why this may have happened. Below are the key factors that could lead to an increased bill amount. Common Reasons for a Higher Bill 1. Pro-rata Charges If this is your first bill... Read More

As of 28 October 2024, the 3G network in Australia has been shut down to make room for newer technologies like 4G and 5G. This change affects SpinTel customers with mobile devices that relied on 3G, as they are no longer supported. In this article,... Read More

The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More

Introduction All 1300 numbers are ‘virtual numbers’ in that they get routed to a real number or answering point. When you get a 1300 number, you can choose to route the calls to either your landline or mobile number. Most 1300 numbers... Read More

Symptoms Hearing any of the following while making a call: buzzing, crackling, static, screeching, or popping. You may hear line noise when lifting the phone handset, even if not on a call. While on a call, voices may be distorted or... Read More