What you need? Ethernet cord usually comes in blue or yellow in colour. A laptop or a computer with an Ethernet port, the port is usually yellow in coulour Ethernet adapter, if your computer doesn’t have an ethernet port Additional... Read More

Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running.   Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More

Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem  SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More

Introduction If you’re a SpinTel customer looking for your NBN username and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which... Read More

If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More

How do you know if your Tenda modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

Things to do first before you can start the configuration. The computer must be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phone connected to. In absence of a... Read More

When to Connect Directly You may want to connect to your computer directly to the modem if: your modem is online but you cannot connect via Wi-Fi when performing a speed test, to ensure the most reliable results and simplify the process of... Read More

1. Download and install the latest version of the program. 2. When a program starts, a message with a suggestion to buy a paid version appears. Click Continue as a Free user (at the bottom of the page). 3. Use the server, login and password details... Read More

1. Download X-Lite here 2. Open "Softphone - Account settings" 3. Enter the following: Account name: Spintel User ID: Your SIP number (xxxxxx) Domain: 203.23.236.96 Password: Your SIP password Display Name: Your SIP number (xxxxxx) Authorization... Read More