Once you activate your free webspace, you'll have 50MB of storage on our web server.  You can add or remove content by using an FTP client such as Filezilla which you can download here. 1. Access your online account through this link https://my... Read More

Introduction Port forwarding allows external devices to access services on your home network, such as gaming servers, security cameras, or remote desktop connections. To configure port forwarding on a TP-Link modem, you’ll need some specific... Read More

How do you know if your D-Link modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More

When your home phone service is activated – we will send you an email with the username and password required to set up the phone service on your modem.   Different modem manufacturers may use different titles for the below. Please check with us... Read More

Preparation: Only after you have Internet access on this router, you can set up your VOIP function successfully.   When your home phone service is activated – we will send you an email with the username and password required to set up the phone... Read More

Things to do first before you can start the configuration. The computer must be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phone connected to. In absence of a... Read More

Why is my internet not working despite being connected? There are a lot of reasons why your device may show a “No internet connection” error despite being connected to Wi-Fi. Best to check if this happens to other devices too, otherwise, check... Read More

To get connected via your Netgear modem, you’ll need to log into your modem gateway. Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.   Logging into your modem To access modem... Read More

Typical Evening Speed The typical expected experience between 7pm–11pm which is the busy time for Internet traffic. It is not a guaranteed minimum speed. The actual speed experienceddepends on a number of factors – see Technical Limitations below... Read More

1. Visit spintel.net.au 2. Login to webmail by selecting Customers and then Webmail. 3. Enter your username and password then click on Login. Note: Your My Account and webmail share the same credentials. Changing your My Account password will also... Read More