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Relocation FAQs

To send a request in relocating your NBN service, see this article. Here are some commonly asked questions when relocating a service.   Is there any charge involved in relocating the service to a new address? For NBN service, a New Development... Read More

How and When to Contact nbnco for Assistance

Contacting nbnâ„¢ FAQs What should I do if my nbnâ„¢ connection box is damaged or missing? If your nbnâ„¢ equipment—such as the connection box (NTD)—is damaged, missing, or not working, and it's affecting your service, please contact... Read More

nbn Fibre to the Curb explained (FTTC)

What is Fibre to the Curb? Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.   An nbn™ FTTC connection is... Read More

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