Introduction When you change your router for your NBN connection, your Wi-Fi network undergoes changes as well. Your new router may offer increased speed, operate on different frequencies, and certainly come with a new SSID (Wi-Fi name). To keep your... Read More
Any changes you have made to the settings on your modem, including Wi-Fi network name and password will revert to their default when you reset it. Manage your WiFi settings by tapping the Main WiFi icon on the screen or through online access, see... Read More
Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running. Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More
Frequency channels can get crowded, so if you and all your neighbours are using the same channel in the 2.4 GHz frequency band, that could affect your Wi-Fi speeds. To change your Wi-Fi to the best channel, you’ll need to go to your router... Read More
NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More
Introduction If you’re a SpinTel customer looking for your NBN login and password, there’s good news—you no longer need them! SpinTel has transitioned to a more efficient connection method called IPoE (IP over Ethernet), which does... Read More
This guide will walk you through running a ping test and traceroute using PingPlotter 5 Free, a third-party application available on Windows, macOS, and iOS. If you’re using an Android device, you’ll need to run these tests on a desktop... Read More
Hardware Overview Cisco ATA 186—Rear View Cisco ATA 188—Rear View The following instructions apply to version 3.2.00 (041111A) of the Cisco ATA SIP software. If you are using a different version, some settings and menus may vary.... Read More
How do you know if your ZTE modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More
How do you know if your Technicolor modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour,... Read More
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