Performing a factory reset can often resolve connectivity issues. Please follow the steps below to reset your modem to its factory settings. Important: A factory reset will erase all custom settings, including your Wi-Fi name and password.... Read More
If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More
Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running. Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More
Symptom Devices are able to connect to the WiFi network but unable to access any website. Things to check first Confirm if able to connect using a wired connection. Confirm all devices are unable to connect to the Wifi network. If you are... Read More
To get started, you’ll need: A Google Nest Wifi router. Any additional Wifi devices you would like to add (Google Nest Wifi points, Google Wifi points, or Google Nest Wifi router). This is optional to expand coverage. A Google Account. ... Read More
In this article, we’ll show you how to change your WiFi network name and password. You can find the default Wi-Fi network name and password printed on the sticker on the bottom of your modem, or on the card you received packaged with your modem... Read More
There are a lot of modem/router brands out there. We have listed some commonly used modems in Australia, in case you want to access your modem gateway to make some changes to your modem. Commonly Used Modems The modem gateway by default is... Read More
If your internet connection is slow or doesn’t work as it usually does, it may help to restore the factory default settings. Remember, you need to establish a connection to the router web interface. Please note all settings in your router... Read More
Prior to making use of the service, new customers are required to activate their SIM card online through either our activation page or by scanning the QR code provided at the bottom of the letter we dispatched. Check out the video below on how to set... Read More
Note: Before you proceed, please check on our network status page if there’s any outage reported in your area that may cause your service difficulty. For new customers, you need to activate the SIM card online first by visiting our... Read More
Matching attachments will be shown here!