Hardware Overview Cisco ATA 186—Rear View   Cisco ATA 188—Rear View   The following instructions apply to version 3.2.00 (041111A) of the Cisco ATA SIP software. If you are using a different version, some settings and menus may vary.... Read More

SpinTel’s mobile billing cycle starts on the 1st of the month. To align the usage that reflects on your phone, follow the steps below. Note: On the set date, the data count is reset to 0.   For Android Phones 1. Tap on Settings 2. Click on... Read More

Make sure service has a signal bar. If not, please click here to rectify the issue. Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

SpinTel mobile plans are available in both capped and uncapped options. With a capped plan, once you have used all your included monthly data, you will need to either purchase a Data Block or wait until your billing cycle renews on the 1st of the... Read More

What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and... Read More

Getting your SpinTel Phone configured is easy and if you have trouble setting it up, we have listed most of the commonly used platform and hardware available today.   To see the full list, please click here.   VoIP Software VoIP Equipment Read More

You can reschedule your appointment online through My Account. Follow the instructions below depending on the type of appointment.   Rescheduling an Installation Appointment 1. Go to https://www.spintel.net.au/my-account/login and log in using your... Read More

As of 28 October 2024, the 3G network in Australia has been shut down to make room for newer technologies like 4G and 5G. This change affects SpinTel customers with mobile devices that relied on 3G, as they are no longer supported. In this article,... Read More

Can I rent a modem from SpinTel? Rental modems are offered only for Wireless Home Broadband services.  The rental fees vary by service type: Mobile Broadband (MBB): Netgear AC800S – $10.00 per month 4G Home Wireless Broadband (HWBB): Huawei... Read More