Hardware Overview Cisco ATA 186—Rear View   Cisco ATA 188—Rear View   The following instructions apply to version 3.2.00 (041111A) of the Cisco ATA SIP software. If you are using a different version, some settings and menus may vary.... Read More

SpinTel’s mobile billing cycle starts every 1st of the month. To align the usage that reflects on your phone, follow the steps below.   Note: At the time of the set date, the data count is reset to 0. Android Phone settings iOS Phone... Read More

Make sure service has a signal bar. If not, please click here to rectify the issue. Check if mobile data is restricted. An email and sms will be sent to you advising you have consumed your data for the month. You will need to add data block for... Read More

Data usage is how much data your phone uploads or downloads using mobile data. If you are on a Noncapped data plan and you wanted to keep control of how much you want to spend every month, here’s how:   For Android Phones 1. Head into your... Read More

Purchasing Data Blocks If you’ve used up your data allowance before your next billing cycle (which renews on the 1st of each month), you can purchase a data block to keep your service running smoothly. Before making a purchase, we recommend... Read More

What Is Data Sharing? Data sharing allows multiple mobile services under the same account to access a shared pool of data, instead of each service having its own separate data allowance. This is often used by families or businesses to manage and... Read More

This guide is for customers using FTTN (Fibre to the Node) or FTTB (Fibre to the Building) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You... Read More

This guide is for customers using FTTC (Fibre to the Curb) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You Might Notice Internet disconnects... Read More

This guide is for customers using FTTP (Fibre to the Premises) NBN services. It explains common dropout symptoms, likely causes, and step-by-step instructions to help restore your connection quickly.   Dropouts You Might Notice Frequent or sudden... Read More

Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem  SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More