From your mobile handset dial * * 61 * 3 2 1 * * [Number of Seconds] # Note: The number of seconds must be in a multiple of 5 (e.g. 5, 10, 15, 20) with a maximum of 30 seconds. 2. Once you click the dial button you will hear a confirmation... Read More
Annive Federicos
Make sure the SIM is the registered SpinTel SIM on your account. Make sure your phone is getting a signal. Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account ... Read More
What is MMS? Multimedia Messaging Service (MMS) is a way of sending messages containing multimedia content to and from a mobile phone through a cellular network. What is the difference between SMS and MMS? Short Message Service (SMS) is a... Read More
SpinTel’s mobile plans are powered by Optus and offer high-speed data on your mobile. Learn what’s the available network in your area below. Checking your coverage Simply visit the SpinTel Website and select Coverage, or you can also... Read More
Our mobile, mobile broadband, and wireless broadband plans are powered by the Optus Mobile Network, which covers 98.5% of the Australian population, including capital cities, regional, and rural areas. We provide both 4G and 5G services, depending on... Read More
Mobile outages can be frustrating, especially when you rely on your phone for work or staying in touch with friends and family. While some outages are planned and announced in advance, others are unplanned and can happen unexpectedly. Step 1: Check... Read More
SpinTel is one of Australia’s leading service providers and we’ve received multiple awards, thanks to our innovative products, high-quality customer service and extensive nationwide coverage.SpinTel’s Mobile Plans have no lock... Read More
THINGS TO CHECK Internet Connection (Wi-Fi or mobile data) Compatible Device For iPhone 14 models designed exclusively for eSIM use, activation can be performed without a Wi-Fi network) Activated mobile plan for your eSIM Updated iOS... Read More
Explore our detailed guide on common eSIM installation errors and issues, complete with effective solutions to resolve them. Explore the details below. QR Code not showing If the QR code isn’t visible or doesn’t download... Read More
Looking to switch from a physical SIM to an eSIM? Whether you’re getting a new phone or replacing a lost or stolen SIM, you can easily request a SIM replacement through My Account. Follow these steps to order your new SIM: Log in to My... Read More
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