Skip to Content
Annive Federicos

Annive Federicos

How to Activate and Set Up eSIM

THINGS TO CHECK Internet Connection (Wi-Fi or mobile data) Compatible Device For iPhone 14 models designed exclusively for eSIM use, activation can be performed without a Wi-Fi network) Activated mobile plan for your eSIM Updated iOS... Read More

How to Request a SIM Replacement?

Looking to switch from a physical SIM to an eSIM? Whether you’re getting a new phone or replacing a lost or stolen SIM, you can easily request a SIM replacement through My Account. Follow these steps to order your new SIM: Log in to My... Read More

Ordering a Replacement SIM

We’ve compiled a list of possible questions you might have about getting a replacement SIM along with their corresponding answers below.   How much does it cost to get a new SIM card? Getting a replacement SIM card is free; however, postage... Read More

Unsuccessful mobile number transfer

A common cause of an unsuccessful mobile phone number transfer is entering incorrect account details during the activation process, meaning they don’t match those registered with your old provider.    Start by contacting your old provider to... Read More

Using your SpinTel SIM overseas

When you travel outside of Australia, staying connected through your mobile device is essential. Whether for checking maps, staying in touch with family, or browsing the internet, understanding how roaming works can help you manage your mobile usage... Read More

Results 231 - 240 of 300