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Annive Federicos

Annive Federicos

Ordering a Replacement SIM

We’ve compiled a list of possible questions you might have about getting a replacement SIM along with their corresponding answers below.   How much does it cost to get a new SIM card? Getting a replacement SIM card is free; however, postage... Read More

Unsuccessful mobile number transfer

A common cause of an unsuccessful mobile phone number transfer is entering incorrect account details during the activation process, meaning they don’t match those registered with your old provider.    Start by contacting your old provider to... Read More

Using your SpinTel SIM overseas

When you travel outside of Australia, staying connected through your mobile device is essential. Whether for checking maps, staying in touch with family, or browsing the internet, understanding how roaming works can help you manage your mobile usage... Read More

How to enable and disable voicemail

To ENABLE voicemail, please follow the steps below:   1. Visit spintel.net.au   2. Login to My Account by selecting Customers and then My Account.   3. Once logged in, click on Manage Service on the mobile service you want to enable the feature Â... Read More

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