There are a few ways you can find the make and model of your gateway: Look on the front, back, sides, or bottom of your router for the manufacturer name and model. ​​  In the example above, the manufacturer’s name is printed in front... Read More
To get connected via your Netgear modem, you’ll need to log into your modem gateway. Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one. Â Logging into your modem To access modem... Read More
Important Note: Updating firmware without fair knowledge on how it works might damage the modem, for safety, you may call Netcomm support or proceed at your own risk. Â 1. Login to modem Graphic User Interface. Type admin in the username and... Read More
Appearance The device has LED that changes its behaviour according to its working status and a WPS button, three RJ-45 Ethernet ports, a power port, and a RESET button. Â Understanding the LED Status Status Indication Yellow The... Read More
All SpinTel-supplied equipment comes pre-configured for our NBN service, so you’ll only need to follow this guide to install your TP-Link VX230V modem. In this article, you will also learn how to log in to your TP Link VX230v modem and modify... Read More
 A mesh network is a network in which devices -- or nodes -- are linked together, branching off other devices or nodes. These networks are set up to efficiently route data between devices and clients. A mesh network will contain a group of devices... Read More
What you need? Ethernet cord usually comes in blue or yellow in colour. A laptop or a computer with an Ethernet port, the port is usually yellow in coulour Ethernet adapter, if your computer doesn’t have an ethernet port Additional... Read More
Introduction When you change your router for your NBN connection, your Wi-Fi network undergoes changes as well. Your new router may offer increased speed, operate on different frequencies, and certainly come with a new SSID (Wi-Fi name). To keep your... Read More
Customer-grade Network Address Translation (CGNAT) is a network technology that uses a single public IP address for multiple users on a network. It is primarily used by Internet Service Providers (ISPs) to help manage network resources efficiently... Read More
Below is the list of modems that SpinTel cannot provide support for, whether for internet or phone service. Modem NBN Type Internet Phone Service (VoIP) D-Link DSL-X1852E All Yes No TP-Link Archer VR1600v All Yes No ... Read More