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Changing your broadband, landline or mobile plan
Changing your broadband, landline or mobile plan

How to upgrade or downgrade your internet, landline or mobile plan.

Joanne avatar
Written by Joanne
Updated over a week ago

2. Login to My Account by selecting Customers and then My Account.

3.  Select the relevant service on the Dashboard and click on Manage Service

4. Scroll down to Service Management and click Change my plan

5. Select your new plan from the list and click Submit Change Plan.

Different services may have a different listing of new and available plans.

You will receive a confirmation email once the plan change request has been received.

Note: Your new plan will take effect at the start of your billing cycle. The date will be in the email notification sent to you by SpinTel.

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