Slow speed If you’re connecting your modem for the first time, you may experience poor speeds within the first 24 hours while the firmware is updating. If you’re still experiencing poor speeds after 24 hours, despite the 5G signal being... Read More

Introduction The TP-Link VB433v is a high-performance BE7200 Dual-Band Wi-Fi 7 VDSL Modem Router designed for homes and businesses requiring fast, reliable internet connectivity. Combining an advanced VDSL modem, Wi-Fi 7 technology, VoIP support, and... Read More

At SpinTel, we utilise Carrier-Grade NAT (CGNAT) as part of our network infrastructure to help manage the availability of IPv4 addresses in a scalable and secure manner. This industry-standard approach enables us to deliver reliable internet... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More

At SpinTel, we understand that some customers may already have their own 4G or 5G modem and would prefer to use it when signing up for our wireless or mobile broadband services. If you're wondering whether your existing modem can be used with... Read More

Having trouble accessing the SpinTel app? Whether you’re experiencing log-in issues, app crashes, or connectivity problems, it can be frustrating. Fortunately, many of these problems can be resolved with some simple troubleshooting steps. In... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

Customer-grade Network Address Translation (CGNAT) is a network technology that uses a single public IP address for multiple users on a network. It is primarily used by Internet Service Providers (ISPs) to help manage network resources efficiently... Read More

Is the Optus 5G Modem Router Compatible with 4G? Yes, the Optus 5G modem router supports both 5G and 4G networks. As you may know, SpinTel's wireless and mobile broadband services run on the Optus network. If you're considering SpinTel'... Read More

Nowadays, people rely on home WiFi, especially with the increasing presence of smart devices in homes. Mesh routers provide whole-home coverage by combining multiple routers into one network. However, a major limitation of traditional mesh networks... Read More