Slow speed If you’re connecting your modem for the first time, you may experience poor speeds within the first 24 hours while the firmware is updating. If you’re still experiencing poor speeds after 24 hours, despite the 5G signal being... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More

Having trouble accessing the SpinTel app? Whether you’re experiencing log-in issues, app crashes, or connectivity problems, it can be frustrating. Fortunately, many of these problems can be resolved with some simple troubleshooting steps. In... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

Customer-grade Network Address Translation (CGNAT) is a network technology that uses a single public IP address for multiple users on a network. It is primarily used by Internet Service Providers (ISPs) to help manage network resources efficiently... Read More

The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More

In today’s connected world, mobile hotspots are incredibly useful, allowing you to share your mobile data connection with other devices. Whether you need to connect your laptop, tablet, or a friend’s phone to the internet, turning your... Read More

Introducing SpinTel Ultra WiFi 5G Home Internet Modem Key Features 5G Home Modem / Router Connectivity options including Wi-Fi 6 AX6000 Dual 2.5GB Ethernet ports & USB Type C port Both LCD & Web-based menus for configuration and device... Read More

If you’re experiencing connectivity issues or need to start fresh with your TP-Link HX220 Mesh, performing a factory reset is a reliable solution. Follow this detailed guide to ensure a smooth and successful reset and setup process. Note:... Read More

Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running.   Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More