Customer-grade Network Address Translation (CGNAT) is a network technology that uses a single public IP address for multiple users on a network. It is primarily used by Internet Service Providers (ISPs) to help manage network resources efficiently... Read More

Unfortunately, port forwarding is not possible using a CGNAT (Carrier-Grade Network Address Translation) IP address. CGNAT is used to conserve IPv4 addresses by sharing a single public IP address among multiple customers.   To port forward, you may... Read More

YES, a Static IP is available on our NBN service upon request.  For Business Plan Customers: Switch to a Static IP at no extra cost. For Residential Plan Customers: You can either switch to a business plan for a free Static IP or pay $11 per month... Read More