In rare instances, the nbn™ network may not be fully accessible at a property. This can hinder the completion of the installation appointment, leading to the order being placed on hold status. This scenario is referred to as a ’network... Read More
How to Track Your Order with Spintel
FEATUREDIntroduction If you have recently placed an order with Spintel, you may be wondering how to track its progress. This article will guide you through the process of checking the status of your order, understanding the different order statuses, and... Read More
NBN Fibre to the Premises (FTTP) offers a fast and reliable internet connection. However, occasional dropouts may occur. This guide provides a step-by-step process to identify and resolve issues with your FTTP connection. Follow these steps to ensure... Read More
How do you know if your Tenda modem is compatible with nbn? There are 2 different types of ports you need to check whether your modem is compatible with the type of nbn service that you have on your premise. 1. DSL port - often grey in colour, uses... Read More
Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running. Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More
Different Netcomm Modem VersionsClick on the image below to access the guide that matches the user interface of your modem. How do you know if your Netcomm modem is compatible with nbn? There are 2 different types of ports you need to... Read More
The Whole Home Mesh Wi-Fi AP system is designed to extend your network coverage across your entire home. It consists of a Main AP that connects to a wired router, modem, or gateway, and one or more agents that extend the wireless coverage. Empowered... Read More
What is an NBN battery? In the instance of nbn™ Fibre to the Premises, nbn supplies and installs a connection box within your home or business. This box needs to be connected to the power in order to work. Battery Specifications Battery type:... Read More
Can I rent a modem from SpinTel? Rental modems are only available for Wireless Home Internet services. Are the rental modems new? Modems provided for rental may be either new or refurbished. How much is the Wireless Broadband modem... Read More
Choose your modem to start the setup process: Nokia FastMile R1 5G Modem Nokia FastMile Gateway 3 5G Modem Nokia FastMile 3.2 5G Modem SpinTel Ultra Wi-Fi Home WBB Modem Nokia FastMile R1 5G Modem Follow... Read More
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