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Fixing FTTN/B Dropouts: Troubleshooting Guide

This guide is for customers using FTTN (Fibre to the Node) or FTTB (Fibre to the Building) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You... Read More

Fixing Fixed Wireless Dropouts: Troubleshooting Guide

This guide is for customers using Fixed Wireless (FW) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You Might Notice Internet disconnects... Read More

Fixing FTTC Dropouts: Fibre to the Curb Troubleshooting Guide

This guide is for customers using FTTC (Fibre to the Curb) NBN services. It covers common dropout symptoms, likely causes, and step-by-step instructions to help you quickly restore your connection.   Dropouts You Might Notice Internet disconnects... Read More

How to setup your modem to connect to SpinTel nbn

Setting up an nbn connection involves several steps. Follow this guide to get your nbn service up and running.   Step 1: Check your Connection Type There are various types of NBN connections, each with its unique setup requirements for your modem.... Read More

Configuring Netcomm Modem for SpinTel NBN

Different Netcomm Modem VersionsClick on the image below to access the guide that matches the user interface of your modem.     How do you know if your Netcomm modem is compatible with nbn? There are 2 different types of ports you need to... Read More

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