A static IP address is simply an IP Address that doesn't change. This is generally used on servers or other important equipment. It remains constant until the device is decommissioned or your network architecture changes.

By default, we are using dynamic IP on our services.

Static IP is only available on our NBN service, upon request.

If you are on a business plan, you can switch to a Static IP for free. Otherwise, you can either switch to a business plan or opt to pay $11 per month to get the Static IP.

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