Unable to send or receive SMS
Estimated Reading Time: < 1 Minute-
Make sure the SIM is the registered SpinTel SIM on your account.
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Make sure your phone is getting a signal.
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Make sure Outgoing/Incoming SMS is not turned off or if you are trying to send SMS to a premium number, please enable it in My Account > Configure > SMS Option
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Reboot phone handset.
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Try SIM in another compatible phone handset to rule out any handset/phone device issues.
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No luck? Please contact our technical support team via chat or on 1300 303 375
