Ordering a Replacement SIM

We've compiled a list of possible questions you might have about getting a replacement SIM along with their corresponding answers below.

How much does it cost to get a new SIM card?

A postage fee will be charged to your account when you order a new SIM card for your existing mobile service.

• Standard delivery costs $0

• Express delivery costs $10

How soon can I get my new SIM card?

Replacement SIM that is ordered via standard delivery should arrive in 5-7 business days, while express delivery is within 1-2 business days.

How do I get a new SIM card?

If your SIM becomes damaged, you lose it, or you need another one to fit a new device, you can order a new SIM for your existing SpinTel number through My Account.

Click here for the detailed steps.

Do I have to cut the new SIM card with my preferred SIM size?

SpinTel caters to all device types by offering Standard, Micro, and Nano SIMs. You’ll receive a 3-in-1 SIM so you can punch out the Standard, Micro, or Nano SIM your device requires.