Boost your business’s accessibility and professional image with 1300 and 1800 numbers. These numbers provide a centralized point of contact for your customers, making it easier for them to reach you. Here’s a detailed look at the flexible... Read More

Introduction All 1300 numbers are ‘virtual numbers’ in that they get routed to a real number or answering point. When you get a 1300 number, you can choose to route the calls to either your landline or mobile number. Most 1300 numbers... Read More

Maintaining consistent communication is paramount as we navigate changes in our geographical locations and telecom providers. With the change to digital telephone networks, moving numbers becomes easier. Understanding VoIP Number Porting: VoIP number... Read More

Who to contact As nbn is a wholesale provider, please contact SpinTel on 1300 303 375 directly for: Connection delays Getting an nbn connection Network outages Missing or incorrect address details Concerns about service performance, which... Read More

Before you proceed, please check on our network status page for any outage reported in your area. Note: For new customers, you need to activate the SIM card online first by visiting our activation page before you can use the service.   Choose the... Read More

Appearance The device has LED that changes its behaviour according to its working status and a WPS button, three RJ-45 Ethernet ports, a power port, and a RESET button.   Understanding the LED Status Status Indication Yellow The... Read More

What is Fibre to the Curb? Fibre to the Curb is a new access technology that will form part of the nbn™ broadband access network rollout to provide access to broadband services to Australian homes and businesses.   An nbn™ FTTC connection is... Read More

All types of nbnâ„¢ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. An nbnâ„¢ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and... Read More

Below are the list of modems we offer and the type of service they can be used: Modem NBN NBN Type 4G Wireless 5G Wireless Mobile BB TPLink VX230v Yes All No No No Huawei B628 No NA Yes No No Netgear... Read More

All SpinTel-supplied modems are pre-configured and ready to use straight out of the box, making it incredibly simple to set up.   At present, SpinTel offers TP Link VX230v modem for nbn service.   AX1800 Dual-Band Wi-Fi 6 VDSL/ADSL Modem Router... Read More