How to process payment extension through My Account

2. Login to My Account by clicking on Customers and then My Account.

3. From the top of the page, click on Billing and select Request a payment extension

4. Enter the date you want to pay the bill and click on Submit.

Note: It is recommended that you request a payment extension before the due date of your service. A payment extension fee may apply.

5. You may also call SpinTel Customer Service on 1300 303 375. Available 8:00am to 8:00pm AEDT (weekdays) and 9:00am to 5:00pm AEDT (weekends)