FAQs About Bridge Taps What is a Bridge Tap? A bridge tap, also called "star wiring," is a point where a single cable splits into multiple branches to connect additional sockets. This setup enables more locations in your home for plugging in phones... Read More

Slow speed If you’re connecting your modem for the first time, you may experience poor speeds within the first 24 hours while the firmware is updating. If you’re still experiencing poor speeds after 24 hours, despite the 5G signal being... Read More

As of 28 October 2024, the 3G network in Australia has been shut down to make room for newer technologies like 4G and 5G. This change affects SpinTel customers with mobile devices that relied on 3G, as they are no longer supported. In this article,... Read More

1. Make sure the service is still  active.   What to do if service has been: Suspended due to non payment: Please process manual payment via website, My Account or SpinTel IVR and update payment details to avoid issue in the future. Reboot the... Read More