At SpinTel, we utilise Carrier-Grade NAT (CGNAT) as part of our network infrastructure to help manage the availability of IPv4 addresses in a scalable and secure manner. This industry-standard approach enables us to deliver reliable internet connectivity without compromising service quality.
This article outlines how CGNAT works within the SpinTel network and what customers should know about using VPN (Virtual Private Network) services under this configuration.
Yes, CGNAT generally supports most VPN connections. SpinTel customers using VPNs for work, remote access, or general browsing can typically connect without issue. Popular VPN protocols such as:
are compatible with CGNAT and function normally in most scenarios.
While most VPN services work seamlessly under CGNAT, there are certain scenarios where limitations may arise:
However, CGNAT does not support custom port forwarding or hosting services that rely on a dedicated public IP address. If your use case requires this functionality (e.g., hosting a VPN server, CCTV access, or remote desktop via public IP), you may need to explore alternative options.
If you are experiencing VPN-related issues under CGNAT, the following solutions may help:
If you're unsure whether CGNAT is affecting your VPN setup or need help requesting a public IP, our support team is here to help.
📞 Call us at 1300 303 375
💬 Live Chat via our website
Article ID: 1002
Created: July 1, 2025
Last Updated: July 1, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/cgnat-and-vpn-support-at-spintel.html