A pre-authorisation charge is a temporary hold placed on a customer’s credit or debit card to verify that the card is valid and has sufficient funds or credit available. Unlike a typical charge that immediately deducts funds from the account, a pre-authorisation does not result in an actual debit but rather places a hold on a specified amount.
The $1 charge is a pre-authorisation made by SpinTel when you sign up to verify that your card is valid and has sufficient funds. This also applies if you update your card details after joining. It’s a temporary hold and not an actual charge.
Each order you place has a pre-authorisation hold to verify your payment method. These holds are temporary and will be released once the orders are processed.
The pre-authorisation hold is usually reversed within 5-7 business days, depending on your bank or card issuer.
Yes, you might see the $1 pre-authorisation on your statement, but it is not a final charge. It will be released after the verification process.
If the pre-authorisation hold isn’t reversed after 7 business days, let us know or contact your bank to ensure the hold is properly released.
During the pre-authorisation period, your available balance or credit limit will be temporarily reduced by the amount of the hold. This does not reflect a final charge.
Article ID: 901
Created: August 15, 2024
Last Updated: September 5, 2024
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/understanding-pre-authorisation-charges-what-you-need-to-know.html