Joining SpinTel is a straightforward process, and you have several options to choose from:
To become a SpinTel customer, you’ll need the following:
If you’ve recently moved or relocated, we may ask for a proof of occupancy document to verify your new address. This can be:
These documents help us ensure that your service is set up correctly and that there are no delays in getting you connected.
1. Visit spintel.net.au and click on the service and options that best suit your needs.
2. Enter your email address and click Proceed to New Checkout.
3. On the Secure Checkout Page, select
YES - if you want to add your order to your existing account (this will ask you to enter your My Account logins)
NO - if you want to sign up for a new account (this will ask you to fill out the form)
Service and Delivery Details
Please provide all the required information. A physical address is required to proceed, as PO Box addresses are not accepted by our system for verification and delivery purposes.
For NBN order, you can bundle and transfer your existing phone number by providing the transfer details. Make sure to keep the number active until the porting is completed.
Payment
The bank details you provide will be used for any applicable upfront charges. This will also serve as your default payment method for future bills, with automatic payments set up to help ensure uninterrupted service.
If needed, you can update your saved payment information anytime through My Account.
Order Review
Please review your order carefully. Once everything looks correct, tick the checkbox to accept the terms and conditions, then click Submit to finalise your order.
Article ID: 9
Created: April 3, 2024
Last Updated: June 19, 2025
Author: Annive Federicos [annive.federicos@spintel.net.au]
Online URL: https://articles.spintel.net.au/article/ordering-a-new-spintel-service.html