Where do I find my account number?

Find Your Account Number in Different Ways

Option 1: Through the My Account Portal

You can view your account number by logging into the My Account portal. It will be displayed on the dashboard once you're logged in.

Forgotten your username or password? Check this article on how to reset.

Option 2: Through the Order Confirmation email

Soon after you order a new SpinTel service, you’ll receive a confirmation email and SMS.

Check the SMS from SpinTel, the content should look like this "Thanks! Order #xxxxxx was received for account #xxxxxx. Please see your email information on tracking your order and activating your account".
Check your email; the email subject of the order confirmation email will be "We’ve received your order #xxxxx for account #xxxxxx"

The account number and other order details will also be in the content of the email.

Option 3: Through Your Bill

Your account number is listed on your monthly bill.
You can find it in one of two ways:

Via email: Look for an email with the subject line "SpinTel Monthly Bill – (Your Account Number)."
On the bill itself: If you have a copy of your bill, go to the first page and scroll down to the Account Summary section. Your account number will be listed there along with other key details.

Article ID: 2
Created: April 2, 2024
Last Updated: June 10, 2025
Author: Superuser [liam.bal@spintel.net.au]

Online URL: https://articles.spintel.net.au/article/where-do-i-find-my-account-number.html