SpinTel

Click on the model to view the configuration guide.

If setup fails, you may try the following:

Call the modem manufacturer for assistance with modem service compatibility and setup.

Try to contact our <a href="https://www.spintel.net.au/contact" rel="nofollow noopener noreferrer" target="_blank">technical support</a> team

1. Call the modem manufacturer for assistance with modem service compatibility and setup.
2. Try to contact our <a href="https://www.spintel.net.au/contact" rel="nofollow noopener noreferrer" target="_blank">technical support</a> team

Note: Due to the wide variety of modems we might be limited in supporting BYO modems.

<a href="https://articles.spintel.net.au/en/collections/2392383-phone-service#spintel-phone-setup-and-configuration">SpinTel Phone Setup and Configuration</a>

<a href="https://articles.spintel.net.au/en/articles/4209485-how-to-access-my-modem-gateway-byom">How to access my modem gateway (BYOM)</a>

- <a href="https://articles.spintel.net.au/en/collections/2392383-phone-service#spintel-phone-setup-and-configuration">SpinTel Phone Setup and Configuration</a>
- <a href="https://articles.spintel.net.au/en/articles/4209485-how-to-access-my-modem-gateway-byom">How to access my modem gateway (BYOM)</a>

In this article, we've listed the common Technicolour and Tenda modem used and their compatibility with NBN.

Technicolour and Tenda Modem Configuration Guide and Its Compatibility

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Make	Model	Make and Model	FTTN/B	FTTP	FTTC	HFC	FW
Technicolor	TG789vac V2	Technicolor TG789vac V2	✔	✔	✔	✔	✔
Technicolor	Smart Gen 2 DJA0231	Technicolor Smart Gen 2 DJA0231	✔	✔	✔	✔	✔
Technicolor	Smart Gen 3 Cobra XH	Technicolor Smart Modem Gen 3 Cobra XH	✔	✔	✔	✔	✔
Technicolor	DJA0230	Technicolor DJA0230	✔	✔	✔	✔	✔
Technicolor	TG800VAC	Technicolor TG800VAC	✔	✔	✔	✔	✔
Technicolor	TG797VAC	Technicolor TG797VAC	✔	✔	✔	✔	✔
Technicolor	TG797n v3	Technicolor TG797n v3		✔	✔	✔	✔
Technicolor	TG799VAC	Technicolor TG799VAC	✔	✔	✔	✔	✔
Technicolor	TL-WR840N	Technicolor TL-WR840N	✔	✔	✔	✔	✔
Technicolor	Archer AX1500	Technicolor Archer AX1500	✔	✔	✔	✔	✔
TENDA	AC1200 model 4G09	TENDA AC1200 4G09		✔	✔	✔	✔
TENDA	Nova MW6	TENDA Nova MW6		✔	✔	✔	✔

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