To get connected via your TP-Link modem, you'll need to log into your modem gateway.
Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.
If you are configuring the modem wirelessly, connect to the Wi-Fi network printed on the label attached to your modem.
Alternatively, you can plug in an RJ-45 Ethernet cable from your computer or laptop to any of the LAN ports on the back of your modem.
Logging into your modem
To access modem gateway, enter http://tplinkmodem.net or http://192.168.1.1 in the address bar of a web browser. If the IP address does not work or if it has been changed, check your router's IP address. For instructions, click here.
Log in with the password you set for the router. The default password is admin.
Go to Advanced > Operation Mode and change the mode according to your service
DSL Router Mode - for FTTN/FTTB services
Wireless router Modem - for HFC/FW/FTTP/FTTC services
The modem will automatically reboot if you will change/update the Operation mode.
Set Up Internet Connection
To configure the modem manually,
1. Go to Basic > Internet page
2. Skip VLAN Tag and make sure it is NOT enabled
3. Select PPPoE for the connection type and enter the username and password provided to you via email when the order was completed.
4. Hit Save and wait 3-5 minutes for the modem to go online, then test the service. Reboot modem if needed.
If you are still unable to connect, you may try the following:
1. Go to Advanced > Network > Internet page.
2. Delete All existing profiles, then click Add
3. Make sure VLAN ID is NOT enabled
4. Next, select PPPoE for the connection type, then enter the username and password provided to you via email when the order was completed. Hit Save to apply the changes.
Wait 3-5 minutes for the modem to go online, then test the service. Reboot modem if needed.