There are a few ways to find your account number:

1. Through the My Account dashboard

The customer (account) number can be seen in the dashboard on My Account as shown below.

Forgotten your username or password? Check this article on how to reset.

2. Through Order Confirmation

Soon after you submit an order for a new SpinTel service, you'll receive a confirmation email and SMS.

  • Check SMS from SpinTel, the content should look like this "Thanks! Order #xxxxxx was received, for account #xxxxxx. Please see your email information on tracking your order and activating your account".

  • Check your email, the email subject of the order confirmation email will be "We've received your order #xxxxx for account #xxxxxx"

The account number and other order details will also be in the content of the email.

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