To get connected via your TP-Link VR600V modem, you'll need to log into your modem gateway.
Note: This can be done on most mobile devices, but we recommend doing these steps with your PC if you have one.
Logging into your modem
To access modem gateway, enter http://tplinkmodem.net or http://192.168.1.1 in the address bar of a web browser. If the IP address does not work or if it has been changed, check your router's IP address. For instructions, click here.
Log in with the account you set for the modem router, otherwise check the default username and password on the sticker of your modem.
1. Follow Quick Setup.
Look for SpinTel on the ISP List. Otherwise, select Other if not listed and hit Next to continue.
2. Leave VLAN Tag unticked, PPPoE for the Internet Connection type and enter the username and password provided to you via email. Hit Next to continue.
3. Personalise your WiFi credentials and click on Next until it reaches the Summary page.
Alternatively, you can set it up on Basic tab > Internet then enter your username and password. Click Save to apply the changes.
Important: Go to Advanced tab and check the Operation Mode:
DSL Router Mode - for FTTN/FTTB services
Wireless router Modem - for HFC/FW/FTTP/FTTC services
The modem will automatically reboot if you will change/update the Operation mode.
Wait 3-5 minutes for the modem to go online, then test the service.
If you are still unable to connect, you may try the following:
Go to Advanced > Network > Internet
Click the Edit button on the WAN connection you have set up.
Otherwise, click the Add button if nothing is showing up, or the existing connection type is not the PPPoE you have set up earlier.
The Ethernet Configuration will display, scroll down and click on the drop-down arrow for Advanced.
Update the MTU size to 1492 and click OK to apply.
Note: The normal MTU value for most Ethernet networks is 1500 bytes, whilst for PPPoE connections is 1492 bytes. Change the MTU only if it is necessary.