How to Update the Modem's Firmware Version

Important Note: Updating firmware without fair knowledge on how it works might damage the modem, for safety, you may call Netcomm support or proceed at your own risk.

1. Login to modem Graphic User Interface. Type admin in the username and password field, then click on the Login button.

Note: If the default administrator login does not work, you might have changed the login credentials before or you may try to factory-reset the modem.

2. Go to Management > Update Firmware and follow the steps.

You may also click here.

For further assistance, you may contact Netcomm Support and advise them that you want to use the modem with a different firmware version.